| Infrastructure Architecture |
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Is there a definitive product architecture? What is it? How or why was it formed? |
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Do all products follow this architecture? |
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How does the "Voice of the Customer" enter into the product definition? |
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What is the process to change the architecture? |
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| Software Lifecycle |
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What is the perceived product life? Is this consistent with sales trends? |
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What is the product development cycle? How does this relate to product life? |
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Where are existing development projects in the lifecycle? |
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What is the staff current working on? |
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| Code Quality |
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How do you measure Quality? |
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How do your customers measure Quality? |
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What is your Cost of Quality? |
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Is Cost of Quality documented and reported? Frequency? Audience? |
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| Staffing |
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Are resident skills capable of handling near term challenges? |
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How do you ensure technical currency and proficiency within your staff base? |
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What is key to hiring staff? |
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What is key to retaining staff? Why do people stay and why do they go? |
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How does turnover compare to peer companies? |
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| Project Analysis |
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Do you have a formal Project management system? |
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What are the metrics for management of the system? |
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What is the performance (plus or minus time and dollars to plan)? |
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How do you measure quality of deliverables for projects? Performance metrics? |
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